Privacy statement Mental Matters Psychotherapy B.V.
established in Nijmegen and registered with the Chamber of Commerce under number XXXXX, hereinafter "Mental Matters", attaches importance to the protection of personal data. This privacy statement explains how Mental Matters handles information about an identified or identifiable natural person, as referred to in the General Data Protection Regulation (AVG).
This privacy statement applies to the following categories of natural persons whose personal data Mental Matters processes:
2. Processing of personal data
Mental Matters processes personal data that:
3. Purposes of processing
Mental Matters processes personal data for the following purposes:
4. Bases of processing information
Mental Matters processes personal data on one of the following bases:
Mental Matters may engage service providers (processors) to process personal details exclusively as instructed by Mental Matters. Mental Matters shall enter into a data processing agreement with processors which complies with the requirements of the General Data Protection Regulation (AVG).
6. Sharing personal details with third parties
Mental Matters shares personal details with third parties if required to do so in the course of treatment (e.g. a referral) or to comply with a statutory obligation. Mental Matters does not share personal data with third parties for commercial purposes, unless meetings are jointly organized with another organization. In that case only necessary contact details are shared.
7. Transfer outside the EEA
In principle Mental Matters does not pass on personal details to countries outside the European Economic Area (EEA). Should this nevertheless be necessary, Mental Matters shall ensure that the transfer only takes place if the European Commission has indicated that the country in question offers an adequate level of protection or if adequate safeguards are in place within the meaning of the General Data Protection Regulation (AVG).
8. Storage of data
Mental Matters does not retain personal details for longer than necessary. Mental Matters generally applies the following retention periods:
Medical data: at least 15 years after the end of the treatment contract;
(financial) administrative data: 7 years after the data have been recorded;
Data from employees and freelancers, other than (financial) administrative data: 5 years after leaving employment or after the end of the contract for services;
Applicant data: 6 weeks after completion of the application procedure, unless an earlier objection is made in which case the data will be destroyed, unless longer if the applicant explicitly agrees to keep the application, for example for future vacancies;
visitors to the website: 5 years after the last visit to the website, unless an objection is raised earlier, in which case the data will be destroyed.
9. Amendments to privacy statement
Mental Matters may amend this privacy statement at any time. An up-to-date version of the privacy statement is published on the Mental Matters website. You are advised to consult this privacy statement regularly to familiarise yourself with any changes.
10. Rights, questions and complaints
You have the right to request Mental Matters to view, rectify, delete, transfer, restrict processing and object to processing. You can contact Mental Matters about this by sending an e-mail to firstname.lastname@example.org.
For questions or complaints about the way Mental Matters processes personal details, too, please contact Mental Matters by e-mail at email@example.com. We will try to resolve complaints to your satisfaction. Should that not be possible, you can turn to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens or AP).